Shipping policy

How much is shipping?

sensualoasis.myshopify.com offers free shipping to anywhere in the world. 

When can I receive my package?

* USA & Canada: within 30-40 business days
* EU Countries: within 30-40 business days
* SEA: within 15 business days

Total delivery time includes manufacturing process & shipping time. 

* Customized Doll's manufacturing process uasually takes extra 5-10 business days, depending on your selected custom options. You will receive a second confirmation mail when your order is manufactured/packed for shipping. The second confirmation mail also includes the tracking number.

What happens after I ordered my doll?

Once you have ordered and paid for your doll, this is what happens:

* Your order is dispatched to our manufacturer.
* Our manufacturer begins creating your sex doll by hand.
* At completion, your sex doll goes through several quality inspections.
* Next, we contact you with photos of your sex doll for approval.
* With your approval, your doll is then packaged for shipping.
* The sex doll is then picked up by the courier and begins her (or his) journey.
* We email you with a tracking number (active once the doll reaches its destination country).
* Your doll arrives in a time frame up to 40 business dsyd from the day of order till arrival.
* We then provide after-sales support for the life of your doll. 
 
Do I pay any taxes, tariffs, or fees?

Import Taxes and Duties are taken care of by us. Import Duties and VAT are levied by your local authority, and we would recommend you check your government’s website prior to ordering.
 
sensualoasis.myshopify.com privacy promise.

At sensualoasis.myshopify.com your privacy is our utmost concern. Which is why we take steps to ensure that no one knows about your sex doll order except for us. In addition, we take care of your privacy even when you are using our website.
 
Is my sex doll shipped discreetly?

Your sex doll purchase is nobody’s business but your own. Therefore, each box is shipped discreetly with no indication of the contents on the outside of the box. All your courier will know is that the shipping container is heavy and marked fragile.
Sex dolls are packaged and shipped in a way that protects them from any harm or damage. Although the outer shipping container is cardboard, the inner packaging is much sturdier. For instance, inside the cardboard box is a plastic case that contains foam that is cut to fit your sex doll. Furthermore, your doll is partially disassembled to ensure it won’t break during shipping.

First, your sex doll’s entire torso, arms, and legs are intact. Her lower arms and hands as well as lower legs and feet are carefully wrapped to protect them from bending or being crushed in transit. Your doll’s head is separate, it is carefully wrapped and wearing an eye mask to protect her skin and eyes. These parts are fitted into the foam, so they don’t move around within the packaging. Next, the hardware, wig, instruction manual, orifice heater, and other accessories are placed into the box. Finally, the inner box is closed and sealed before the outer cardboard is closed and sealed for shipping.

Therefore, there are no worries when it comes to how your sex doll is packaged for shipping. Plus, the box is sturdy enough to serve as storage for your doll when not in use so she stays protected and free of dust and dirt.
  
Why does it take so long to receive my sex doll?

High-quality sex dolls are not produced by high-speed machinery. Rather, they are hand-molded, detailed, painted, and crafted by hand to your specifications. Even if you order a sex doll from our site, with zero changes, that doll is handmade, just for you. The reason for this is the materials, from which our dolls are made, cannot sit around in a warehouse waiting to be shipped. They must be cared for and kept in the best condition.

Therefore, after you have ordered your perfect sex doll, the order is sent to the factory and the process of creating your doll begins. Then, your doll moves from molding to hand-painted make-up and individually placed nails and lashes. During all of this, your sex doll is inspected to ensure it is absolute perfection before moving on through each individual step. Finally, your doll must pass our independent inspection as well as your visual inspection before being shipped.

Once you receive your customized sex doll, you’ll be taken aback by her intricate details and absolute beauty. Only after that moment will you understand exactly why it takes so long to receive your sex doll.

Due to import laws, we cannot ship to the following destinations to which we do not ship
: Islamic countries, India, Indonesia or Africa.